Sometimes a business will stick with an IT services provider “for better or for worse” as they may be wary of the risk of switching to a new provider, i.e. the fear of the unknown.

However, changing your IT services provider can be made easy and stress-free by following a few simple guidelines and preparing your business for the switch. The new provider will be able to help you with this.

Here’s how to prepare your business for switching.

  1. Check for any notice period you may need to give your current provider, don’t leave this until the last minute as there may be a month or two that you must wait before you can change over.
  2. Ensure you have a full itemised list of all your IT equipment. This should include everything such as systems that your business uses, hardware and software inventories, passwords and licences.
  3. Have a full understanding of where your current IT provider is failing your business. This will help your new provider ensure they can provide you with a service that fully meets your requirements, so keep details of where services need to be improved or added to. Most companies have a support log where user issues are recorded, so make this available to your new service provider as it will give them a framework for the main problems your business faces on a day to day basis.
  4. By providing your new service provider with details of your support issues this will enable them to evaluate how much support time you need, and you will be able to compare the costs of both your current and new service providers on a like-for-like basis.
  5. Assign a main point of contact within your business who will be available to both your current and new service provider to monitor the transfer over of the support services, as this will avoid any confusion during the switch over.

By following these simple guidelines, a changeover of IT services provider can be a seamless and stress-free process and a great benefit to your business.

If you are looking for a Managed IT Support Services specialist team call us on 0333 987 5292 or contact us via our website.