We are all very much aware that the landscape within the IT industry can change overnight and there are a number of realities in the cyber world now that did not exist just a few years ago. Many businesses engaging the services of an MSP are looking for specialist advice in cyber security and a bespoke solution for their business.
Awareness of the consumer
Both businesses and consumers are now much more aware of the likelihood of a cyber attack or of being “hacked”. News and headlines within the media has increased this fear and businesses have struggled to deal with these concerns, putting up firewalls and installing antivirus software, where IT security may need to be dealt with more strategically with a bespoke plan for each individual business. This is where a specialist MSP can help by providing cyber security education and expert support.
Malware and attacks
Companies of all sizes are being attacked in 2020 because there are much more sophisticated attackers, and this can mean major threats to businesses of all sizes as the malware can be difficult to find and can even evade basic detection tools. Advanced forms of malware are major threats and MSPs must do everything they can to make sure their clients are protected enough to continue doing business, which means anticipating and protecting against possible future attacks, rather than just monitoring against them.
Cybercriminals are more sophisticated
A few years ago security breaches would probably involve a virus and a computer being disabled for a period of time. However, now hackers have had time to advance their techniques, and cybercrime is highly monetised and can also involve fake news and social attacks. MSPs need to be fully aware of the intricacies of their client’s business and be ready to protect their IT security proactively.
Businesses expect to be attacked
A business in 2020 should expect to be attacked and will need to focus on how to respond – they will look to their MSP for this expertise. Managing this level of IT security is very likely to take much more resource and tech than most businesses have in-house, and this is where with the right expertise and forward thinking MSPs can help businesses minimise their risk by proactively managing their security. A business will ask of their MSP – how can you prevent this happening to my business?
Security Experts
The skills gap in this area is still problematic, and the demand for advanced security expertise has grown quickly, which is where an MSP can step in to provide training and resources for a business, which may have a solid IT department, but which will lack knowledge and expertise in an area which is continuously evolving. The right MSP can help a business remain one step ahead of IT security threats.
Businesses must now all learn and evolve and MSPs must be able to provide a proactive and bespoke service to their clients, keeping them and their customers safe and in business within an ever evolving cyber landscape.
If you are looking for a Managed IT Support Services specialist team call us on 0333 987 5292 or contact us via our website.